Our Principles of Client Service

You, as our client, are our top and most important priority.

  1. We focus with our clients on a long-term investment horizon consistent with their objectives and future income/liabilities in mind.
  2. We are committed to an independent platform which serves the interests of our clients long-term, providing access to "best of class" managers across all asset classes, globally.
  3. We believe that the asset allocation decision is the priority decision for most portfolios over the long run.
  4. We believe in broad diversification and an active rebalancing of portfolios over time, but understand that some clients have a more focused risk/return objective.
  5. We select the best available managers in the world.
  6. We aggressively conduct diligence on all managers selected for a client and we monitor their investment style and performance over the life of the client investment.
  7. We seek to deliver positive, absolute returns to our clients, after tax and after all expenses.
  8. We provide client portfolio reports on a timely basis in an easy-to-understand, and comprehensive format.
  9. We provide an annual statement for each client, reviewing the past year's performance and summarizing the agreed-upon investment strategy for the coming year.

 

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